Book a free call with our Support Line for practical information, emotional support, and to find out more about our ongoing Companion over the phone and Bereavement support services.
You cannot book a call for someone else without their permission, and we cannot give out details about anyone accessing our services.
Our Support Line is open 8am to 6pm from Monday to Friday, and 10am to 4pm on Saturdays and Sundays. Someone from our team will aim to call you back within our opening hours as soon as we can. Please note this may vary and take longer during bank holidays or busy periods.
We'll call you a maximum of three times. If we don't get an answer, we'll leave a voicemail after the third call (if you've given us permission).
One of our Information and Support team will call you. When we call, it will show up as 0800 090 2309 (our Support Line number). Exactly who calls will depend on the type of support you need. It could be one of our Support Line team, or someone who works on our ongoing companion over the phone or bereavement support services.
No matter what, the person who calls you will be a trained Marie Curie staff member.
We will try to call you a maximum of three times. If you don't answer, we will leave a voicemail after the third call (if you've given us permission).
No. You cannot fill out the form on someone else's behalf without their permission.
Instead, you could share a link to this page with them, and suggest that they fill the form out. Or be with them while they do it.
No. You do not need to be referred by anyone to use this service. You can decide whether you want us to call you, and fill out the form yourself.
If you book a call, you do have to tell us who you are. This is so we know who to ask for when we call. But if you'd prefer to be anonymous, you can call our free Support Line directly on 0800 090 2309 or use our online chat.
