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Marie Curie's Support Line

We offer free information and emotional support for people living with a terminal illness and their family, friends and carers. Open 8am to 6pm Monday to Friday, and 10am to 4pm Saturday to Sunday.
A Support Line Officer in Marie Curie uniform takes a Support Line call on a phone headset.

Give us a call

Our friendly team are here to listen and help, whatever your question – whether it’s about symptoms, financial support, bereavement, or you just need to chat. We can provide emotional support, but not counselling.

We can talk with you in over 200 languages or using Relay UK. We also have Information and Support Nurses and Energy Support Officers in our team, who may be able to talk to you straight away or can call you back.

Our Support Line is currently not able to accept anonymous calls.

*Calls are free from landlines and mobile phones. Your call may be recorded for quality and training purposes.

Our Christmas opening hours

December 2025

  • 22nd December: 8am to 6pm
  • 23rd December: 8am to 6pm
  • 24th December (Christmas Eve): 10am to 4pm
  • 25th December (Christmas Day): 10am to 2pm
  • 26th December (Boxing Day): 10am to 4pm
  • 27th December: 10am to 4pm
  • 28th December: 10am to 4pm
  • 29th December: 8am to 6pm
  • 30th December: 8am to 6pm
  • 31st December (New Year's Eve): 10am to 4pm

January 2026

  • 1st January (New Year's Day): 10am to 2pm
  • 2nd January: 8am to 6pm
  • 3rd January: 10am to 4pm
  • 4th January: 10am to 4pm

For the rest of January, we'll be open at our usual times – 8am to 6pm Monday to Friday, and 10am to 4pm Saturday to Sunday.

Send us an email

If you’d prefer to speak with our Support Line another way, or the phone line is closed, you can send us an email on support@mariecurie.org.uk. Our friendly team aim to answer all emails within 48 working hours.

Book a call

If you’d prefer someone to call you back, you can book a call with our Support Line. You can also do this if we’re busy or when we’re closed. One of our team will call you back as soon as they can, within our usual opening hours. This may take longer during busy times or over bank holidays.

Start an online chat

Sorry, our webchat is temporarily unavailable. Please email support@mariecurie.org.uk and we'll respond within 24 hours or call us on 0800 090 2309.

A woman sitting outdoors types into her mobile phone as she has an online chat with the Marie Curie Support Line.

My role is to help people by offering practical information, as well as emotional support, to anybody affected by a terminal illness or who’s bereaved. We provide a safe space to talk, and we’re that listening ear to help guide them in the right direction.
David, one of our Support Line Officers

Watch: How Marie Curie can support you when you're caring for someone with a terminal illnessWatch: How Marie Curie can support you when you're caring for someone with a terminal illness

Wendy shares how Marie Curie supported her when she was caring for her husband and how they continued to support her after he died.

Our other support services

Whether you need regular or one-off support, we have services to meet your needs.
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©2025 Marie Curie. Registered Charity, England and Wales (207994), Scotland (SC038731). Registered company limited by guarantee, England & Wales (507597). Registered Office: One Embassy Gardens, 8 Viaduct Gardens, London SW11 7BW

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